Cookies and privacy

Your privacy, your choice

Changing your settings

Some cookies are necessary to make sure our website works properly, but you can decide whether you’d like to enable other kinds of cookies.

How we use your information

Find out what sort of personal information we'll ask you for, why we'll ask for it and how we'll use it.

How we use your information

Your information rights

You have a number of rights when it comes to your personal information.

Understand more about these and how to contact us about them.

Your information rights


Read about the sorts of cookies we use, how you can change your cookie settings and answers to common questions about cookies.

About cookies

What we stand for

Your best interests at heart

Your needs come first – they always have and always will. As well as using your personal information to look after your mortgage account, we use it to keep in touch with you and protect you from fraud. It also helps improve our service in ways that matter to you.

Your peace of mind

There’s nothing more important to us than the relationships we have with you – relationships built on trust, fairness and our commitment to doing the right thing. So when you trust us with your personal information, we go to great lengths to keep it safe.