Request documents

Certificate of interest

A certificate of interest gives details of exactly how much interest was charged to your mortgage account during a full tax year, April to April. You can use it to help you complete your tax return or your accountant may have asked you to obtain one for the preparation of your annual accounts.

If you’ve had a certificate of interest before, we’ll post one automatically to you once a year. Please ensure you keep this safe.

To request a certificate of interest, please complete the certificate of interest form and we’ll send your documents to you by email. It can take up to 5 working days to arrive.

Annual mortgage statement

We send your annual mortgage statement to you on the anniversary of your mortgage each year.

You'll receive a statement for each mortgage account that you have with us. Please ensure you keep this safe.

Read a guide to your mortgage statement to understand what to expect.

Requesting a statement at another time

Complete the mortgage statement request form and we’ll post your documents to the correspondence address on your mortgage account. It can take up to 10 working days for your statement to arrive.

Redemption statement

To completely pay off your mortgage before the end of its term, also known as a mortgage redemption, please visit our Mortgage redemption page.

Other useful documents