Money worries

If you're finding it difficult to repay your mortgage – or think you might soon – we're here to help you get back on track. The important thing is to make us aware as soon as you can.

We’ll always:

übe open and honest with you
ütreat you as an individual and look at your unique situation
ümake everything simple while finding a solution that works for you
üexplain what you need to know, so you can make an informed decision
ület you know who else can help you

Let’s get you to the right place

Before you get in touch, gather up to date information about your income, your spending and any other debts you may have. This will make it easier to discuss your options and explore solutions.

Get in touch

Affected by illness?

Sometimes an unexpected event can make it difficult to manage your money.

You may find you’re having to care for someone. Or you may be dealing with illness like cancer, dementia or depression.

Help with illness or unexpected change

Organisations that can help

Here are some debt advice organisations who offer free support.

If you have debt with multiple organisations

StepChange (opens in a new window) – helping over 630,000 people a year to deal with money worries and take back control of their lives.

PayPlan (opens in a new window) – free debt advice provider, offering help and support in a way that works for you.

If you're looking for general advice

Money Helper (opens in a new window) – free, unbiased money advice online, over the phone and face-to face.

Citizens Advice (opens in a new window) – advice on issues such as debt management, welfare benefits, housing, employment and consumer complaints.

National Debtline (opens in a new window) – free, confidential and independent advice on dealing with debt problems.

Business Debtline (opens in a new window) – free debt advice to small businesses and self-employed people.