Debt Advice and Counselling
We can only help you with your debts owed to us. We cannot help you with debts you may owe to other lenders, utility companies, or suppliers.
There are many debt counselling organisations offering help and advice. Nationwide will work with any of them. The ones listed below offer free services.
National Debtline
National Debtline is a free, confidential, and independent telephone helpline for people with debt problems in England, Scotland, and Wales. It is part of the Money Advice Trust, (registered charity no 1099506). Call free on 0800 808 4000, or visit www.nationaldebtline.co.uk
Citizens Advice Bureau
To find the phone number of your local bureau look in the phone book, visit your local library or information centre, or use the website for your area.
- England & Wales: www.nacab.org.uk
- Scotland: www.cas.org.uk
- Northern Ireland: www.citizensadvice.org.uk
Advice Lines
AdviceUK is a network of advice-providing organisations, gathered together to enable you to find the right one. Telephone 020 7407 4070, or visit www.adviceuk.org.uk.
Consumer Credit Counselling Service
Consumer Credit Counselling Service is a registered charity offering free, confidential advice and support to anyone who is worried about debt. Call free on 0800 138 1111, or visit www.cccs.co.uk
Payplan
Payplan is funded through donations from the credit industry, but remains impartial and deals with all creditors. Call free on 0800 085 4298, or visit www.payplan.com
We're here to help.
Here at TMW Direct we understand that people sometimes get into financial difficulties and are unable to make payments when they fall due. If you are having payment difficulties, you should contact us as soon as possible.
Contact Us
If you are having payment difficulties, you should contact us as soon as possible. The earlier you get in touch, the easier it is for us to help you.
Debt Advice & Counselling
There are many debt counselling organisations offering help and advice. Nationwide will work with any of them.
Credit Reference Agencies
These are independent companies who collect a wide range of personal data, including financial history.
The Mortgage Works (UK) plc is a wholly owned subsidiary of the Nationwide Building Society and is authorised and regulated by the Financial Services Authority under registration number 189623. Most buy-to-let mortgages are not regulated by the Financial Services Authority. Registered Office: Nationwide House, Pipers Way, Swindon SN38 1NW. Registered in England. Company Registration Number 2222856.
