Contact Us

I am an existing TMW customer looking for a new mortgage deal
0845 45 45 900 / Mon-Fri 9am-5pm / https://www.tmwswitcher.co.uk

I am an existing customer
0845 45 45 800 / Mon-Fri 9am-5pm

I want an update on a mortgage application
0845 45 45 400 / Mon-Fri 9am-5pm

I am having trouble meeting my mortgage payments
0800 21 25 08 / Mon-Fri 8am-8pm and Sat 9am-5pm/ specialist.lending-AM@nationwide.co.uk

I am a mortgage intermediary
0845 60 10 763 / Mon-Fri 9am-5pm

I am calling from outside the UK
+44 1202 560 606 / Mon-Fri 9am-5pm GMT
+44 1202 560 651 / Mon-Fri 9am-5pm GMT - for arrears enquiries.

I am a former Bank of Ireland customer
0844 89 26 001 / Mon-Fri 9am-5pm

I would like to make a complaint
Making a Complaint

I want to find out more about buildings and contents insurance
0845 840 90 10 / Mon-Fri 9am-5pm / tmwdirect@themortgageworks.co.uk

Write to us
The Mortgage Works
Portman House
Richmond Hill
Bournemouth
Dorset
BH2 6EP

Former Bank of Ireland customers should write to:
The Mortgage Works, PO Box 85, Skipton, BD23 9BZ