With effect from 6th March 2013, The Mortgage Works no longer offer new mortgages or additional borrowing direct to customers.
If you would like information on our current range of mortgage products available to new and existing customers, please contact an independent financial advisor.
If the initial rate on your existing mortgage is about to expire.
Switch online using the TMW Online Mortgage Switcher tool: https://www.tmwswitcher.co.uk
I am an existing customer with a query
0845 45 45 800 / Mon-Fri 9am-5pm
I want an update on a mortgage application
0845 45 45 400 / Mon-Fri 9am-5pm
I am having trouble meeting my mortgage payments
0800 21 25 08 / Mon-Fri 8am-8pm and Sat 9am-5pm/ specialist.lending-AM@nationwide.co.uk
I am a mortgage intermediary
0845 60 10 763 / Mon-Fri 9am-5pm
I am calling from outside the UK
+44 1202 560 606 / Mon-Fri 9am-5pm GMT
+44 1202 560 651 / Mon-Fri 9am-5pm GMT - for arrears enquiries.
I am a former Bank of Ireland customer
0844 89 26 001 / Mon-Fri 9am-5pm
I would like to make a complaint
Making a Complaint
I want to find out more about buildings and contents insurance
0845 840 90 10 / Mon-Fri 9am-5pm / firstname.lastname@example.org
Write to us
The Mortgage Works
Former Bank of Ireland customers should write to:
The Mortgage Works, PO Box 85, Skipton, BD23 9BZ